Professional IT support. Without the IT department.
Practical remote technology support for businesses that need knowledgeable help with Microsoft 365, Windows, servers, identity, email, security, and automation.
Business IT help without unnecessary complexity.
Choose the technical service you need instead of committing to an expensive managed-services agreement.
Remote IT Support
Windows troubleshooting, software problems, user issues, configuration assistance, and remote technical support.
Microsoft 365
Microsoft 365 administration, Exchange Online, licensing, mailboxes, MFA, user accounts, and security configuration.
Server & Identity
Windows Server, Active Directory, Group Policy, Microsoft Entra ID, permissions, authentication, and account troubleshooting.
Automation
PowerShell scripts and workflow automation that reduce repetitive administrative work and improve consistency.
Pay for solutions, not unnecessary overhead.
Jacobs IT Solutions is designed for businesses that need professional technical expertise without hiring an internal administrator or entering a large support contract.
Many common business IT problems can be diagnosed and resolved securely without an onsite visit.
Common services have straightforward starting prices so you know what to expect.
Request individual services when you need them rather than committing to an ongoing MSP agreement.
Straightforward starting prices.
Common remote services can often be handled as individual, fixed-scope tasks.
Simple support from request to resolution.
Getting professional IT help shouldn't require a complicated sales process.
Tell us what you need.
Submit the support request form with a description of your issue or project.
Review the scope.
We'll review the request and confirm whether it can be handled remotely, along with expected pricing.
Get it resolved.
Remote access is securely coordinated when necessary and the requested work is completed.
Enterprise IT experience made accessible to small businesses.
Jacobs IT Solutions provides remote technology services backed by years of professional systems administration experience.
The focus is practical: solve the technical problem, improve the environment, document the work, and help businesses get back to what they do best.
Technology should help your business move forward.
From Microsoft 365 and Windows Server to identity management and automation, Jacobs IT Solutions helps businesses solve technical challenges without unnecessary complexity.
Tell us what you need help with.
Complete the form and provide as much information as possible. Your request will be reviewed and we'll follow up regarding scope, pricing, and next steps.
tim@jacobsitsolutions.com